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1. Change your tone of voice.For 30 seconds, speak softer, calmer, or just more pleasantly. You might be surprised at the results. Did you know, for example, that a softer voice giving clear instructions commands more authority with children than a yell? If frustrated in a business dealing, try a more peaceful tone, even if only for 30 seconds, and see if it leads to a quicker resolution.
1. 改变你的语气。只用30秒,使用更柔和、更冷静的语气,或是任何一种听上去更舒服的说话方式。你也许会为所发生的一切感到惊讶。比如,你是否了解,在孩子们的心目中,用柔和的声调给出清楚的指示比大吼大叫更能让你获得威严。如果在一次商业交易中出师不利,可以尝试在接下来的30秒内使用更平和的语调,然后观察这能否促使事情更快地得到解决。 |
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